Here at VAVA we are committed to your success in the pursuit of Vitality and Abundance. Customers can order with confidence and peace-of-mind knowing that your money will never be wasted on an inferior product. If you feel the results of your investment are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly.
All orders are processed to ship Monday through Friday. They are shipped via USPS First Class. We currently only ship within the United States.
Once you receive your tracking information, it can take up to 24 business hours for the tracking to update.
Our processing time is SAME day for all items purchased before 2pm est. Processing times are not calculated into the estimated delivery times.
All First Class shipping has an expected delivery time of 2 to 5 business days and is based on the origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.
We are committed to exceeding your expectations. That is the vava Oath. If you are unhappy with the products effectiveness or quality you can return your order and receive a full refund.
We accept returns for products damaged during shipment or for manufacturer defects within 30 days of original purchase.
If you are missing an item or the item that you receive is damaged please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment.
If you request a refund for a returned product the refund will be granted and credited back to the account it was originally charged to no later than 72 hours after the product has been received by Vava. It may take up to 3-5 business days for the bank to recognize the credit on your end and for your account to reflect the credit.
If a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.